Before contacting Melissa
Prepare your most important question and a short explanation of the situation. Never email passwords, banking credentials, identification documents or information that is not necessary.
Readings and availability
Personal readings are provided through Keen rather than ordinary email. Keen displays the current connection options, pricing and advisor availability.
Keen account or billing help
Account access, payments, refunds and platform support are handled by Keen according to its current policies. Please contact Keen directly for account-related assistance.